Quality

Quality and efficiency come first

We know that the quality of our work and advice is highly important to you as a client. This also requires an efficient working method. That is why we offer you the best accountants, tax specialists, corporate lawyers and business valuators. They have the ambition to achieve the best results for you. If our account manager cannot answer your question, he or she will always be able to rely on a colleague who can solve the problem. This is because several university lecturers work for PKF Wallast. In addition, we invest a lot in training our employees to ensure that we are always aware of the latest developments regarding laws and regulations.

Quality policy

We offer high-quality services. We continuously invest in the expertise of our employees and constantly monitor whether our quality policy is complied with. Our Code of Conduct has a central position here. This code contains rules of interaction and offers scope to address each other’s behaviour. The key core values are integrity, objectivity, expertise, meticulousness, confidentiality and professional behaviour.

Complaints procedure

Do you have any suggestions for improvement of our services? Or would you like to report (suspected) misconduct? In that case you can make use of our complaints procedure or whistleblowers scheme.

The complaints procedure stipulates how complaints regarding the professional behaviour of a PKF Wallast employee are to be handled. Although this complaints procedure is in principle intended for third parties, our own employees can also use this procedure to file a complaint regarding professional behaviour.

The scope of the whistleblowers scheme is broader than that of the complaints procedure. The whistleblowers’ scheme is intended for reporting suspected misconduct. Both employees and third parties can make use of the whistleblowers’ scheme.

Conditions for provision of services

The partnership PKF Wallast is the only contracted party for all the work. All assignments are subject to our General Terms and Conditions, filed with the Registry of The Hague District Court on 9 november 2018. These conditions include a limitation of liability. Except for assignments to audit annual accounts as referred to in Section 2:393 of the Dutch Civil Code, the partnership PKF Wallast accepts no liability whatsoever for third-party use of PKF Wallast communications.

Amsterdam

Beechavenue 78-80
1119 PW Schiphol-Rijk

Postal adress
Postbus 74681
1070 BR Amsterdam

020 653 18 12

Amsterdam@pkfwallast.nl

Delft

Delftechpark 40
2628 XH Delft

Postal adress
Postbus 332
2600 AH Delft

015 261 31 21

Delft@pkfwallast.nl

Rotterdam

Schaardijk 372
2909 LA Capelle aan den IJssel

Postal adress
Postbus 84030
3009 CA Rotterdam

010 450 40 20

Rotterdam@pkfwallast.nl

Woerden

Pompmolenlaan 9
3447 GK Woerden

Postal adress
Postbus 533
3440 AM Woerden

0348 416 262

Woerden@pkfwallast.nl

Alphen aan den Rijn

Europaplein 10F
2408 GX Alphen aan den Rijn

Postal adress
Postbus 533
3440 AM Woerden

0172 748 218

AlphenaandenRijn@pkfwallast.nl

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